New Homes Guide

Privacy Policy

This is a privacy policy for New Homes Guide.

New Homes Guide

Our homepage on the Web is located at http://www.newhomesguide.com.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:
New Homes Guide
Attn: Privacy Concerns
1800 Alexander Bell Drive
Suite 120
Reston, VA 20191
USA

You may contact us by e-mail at info@newhomesguide.com. You may call us at 703-992-1140.

(amended as of October 25, 2006)
At the same time that Greater Washington Publishing LLC. and NewHomesGuide.com are committed to bringing you information tailored to your individual needs, we recognize the importance of protecting the privacy of your personally identifiable information. In adopting this privacy policy, our intent is to balance our legitimate business interests in collecting and using personally identifiable information and your reasonable expectations of privacy.

Please note: this policy applies only to information collected by NewHomesGuide.com online, as specified below, and does not govern or apply to information collected or used by New Homes Guide or its affiliates through other means.

Personal Information

What personally identifiable information do I provide to NewHomesGuide.com?

NewHomesGuide.com asks you to provide various types of personally identifiable information to enhance your experience on our site.

During registration for either a free subscription to the New Homes Guide magazine, or for a MyNewHomesGuide membership to NewHomesGuide.com, NewHomesGuide.com asks for information such as: First Name, Last Name, Address, City, State/Province, Zip/Postal Code, County of Residence, Country, E-mail Address, Phone Number, Age Range, Household Income, Interest in Master Planned Communities, Interest in Custom Homes, Interest in Active Adult Communities, Interest in Condominium Listings, How Did You Hear About Us, Your Location(s) of Interest, Your Style(s) of Interest, The Price Range You're Most Interested In, When Are You Planning To Buy.

The more information you provide, the better we are able to customize your experience. We may also ask you for other information at other times - such as when you enter a contest, take a survey, or participate in a promotion. Whenever you provide personally identifiable information to us, we will make an effort to link to our privacy policy. See below about "cookies" and what other information is collected.

How does NewHomesGuide.com use my personally identifiable information?

Our primary goal in collecting personally identifiable information is to provide you, the user, with a customized experience on our website. This includes personalization services, interactive communications and many other types of services, which are completely free to you.

NewHomesGuide.com uses the personally identifiable information you provide to us in several ways. Some examples follow.

A user's personally identifiable information may be used by NewHomesGuide.com for editorial purposes such as to contact you as part of an online survey. Additionally, we may also use the information provided by you to:

  • Contact you with legal notices
  • To advise you of any material changes or additions to our Service or terms and conditions
  • Account status (including confirmation of registrations). If you do not wish to receive the foregoing and therefore unregister from the site, please contact Customer Care and ask to have your registration account deleted. Once your account has been deleted, you will no longer have access to NewHomesGuide.com, however, you may reregister at any time.

Finally, if you have subscribed to the New Homes Guide magazine, we reserve the right to send you offers and information about New Homes Guide and its affiliates. However, if you no longer wish to receive the foregoing, please contact Customer Care to request removal from our list. Advertisers in the New Homes Guide magazine may contact you via email or mail in reference to communities that matched your subscription criteria. To be removed from an Advertiser's list, please contact them directly. New Homes Guide provides Advertisers with your First Name, Last Name, Subscription Date, Address, City, State/Province, Zip/Postal Code, E-mail Address, Phone Number, Interest in Active Adult Communities, Interest in Condominium Listings, Your Location(s) of Interest, Your Style(s) of Interest, The Price Range You're Most Interested In, When Are You Planning To Buy.

In order to provide services free of charge, we display advertisements. NewHomesGuide.com delivers advertisements on behalf of advertisers. Some of these advertisements are targeted. Advertisers give us an advertisement and tell us the type of audience they want to reach (for example, homebuyers searching for new homes in Loudoun County, VA from $400,000 - $499,999). We take the advertisement and display it to users meeting that criteria. In this process, the advertiser never has access to individual account information. You may also receive special offers via e-mail from NewHomesGuide.com using your stated preferences. You can change your preferences at any time.

NewHomesGuide.com also does research on our users' demographics, interests and behavior based on the information you provide to us including upon registration, on order forms, during a promotion, as well as from our server log files or from surveys. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis and NewHomesGuide.com may share this aggregated data with advertisers or other businesses. In addition, under confidentiality agreements, NewHomesGuide.com may match user information with third party data.

Do other companies or people have access to personally identifiable information I provide to NewHomesGuide.com?

When you are on an area of NewHomesGuide.com and are asked for personally identifiable information, you are providing that information to New Homes Guide, its divisions or affiliates, or vendors providing contractual services for NewHomesGuide.com (such as hosting vendors and list managers). If personally identifiable information is being provided to and/or maintained by any company other than these, our policy is that we will not transfer that personally identifiable information unless notice is given prior to transfer.

Additional information about personally identifiable information follows:

  • Promotions
    Promotions that run on NewHomesGuide.com may be sponsored by companies other than NewHomesGuide.com or may be co-sponsored by NewHomesGuide.com and another company. Some or all personally identifiable information provided by you during a promotion may be shared with the sponsor. If information will be shared, we will disclose such sharing prior to the transfer. You can decide not to participate in the promotion if you don't want your personally identifiable information to be shared. In certain circumstances, you may not be able to participate in a particular promotion if you chose not to share personally identifiable information. Currently, most NewHomesGuide.com promotions are limited to U.S. or North American residents.

  • Advertisers and Links
    NewHomesGuide.com advertisers, or Websites that have links on our site, may also collect personally identifiable information directly from you. The information practices of companies collecting data on our site or Websites linked to NewHomesGuide.com are not covered by this privacy statement.

  • Other
    If we run competitions or contests on the site, you may be required to provide additional information such as your telephone number and address in order to participate. The exact rules may vary in each case but the specific rules for any contest will state how that information may be used. If you told us in your account preferences that you would be interested in receiving e-mail from us, we may send you e-mails about NewHomesGuide.com products, promotions, or services as well as on behalf of other companies. You can change your account preferences at any time. In addition, in each advertising email you will be provided an ability to opt-out of receiving future emails from the advertiser. 

    We do not control the privacy policies of our advertisers, sponsors or other sites or businesses to which we provide hyperlinks or access. Please visit the sites of these businesses to review their privacy policies.

    Except as stated in this privacy policy or at the time of collection, a user's personally identifiable information will not be transferred to a party outside New Homes Guide, its divisions or affiliates, or its service vendors unless notice is given at the time of collection or prior to transfer. NewHomesGuide.com may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our User Agreement or may be causing injury to or interference with (either intentionally or unintentionally) NewHomesGuide.com's rights or property, other NewHomesGuide.com users, or anyone else that could be harmed by such activities.

  • Data Security
    We have in place physical, electronic and managerial procedures to protect the information we collect online. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the internet.

What information do web servers collect?

Web servers serving NewHomesGuide.com automatically collect certain non-personally identifiable information, such as which pages each user visits and the domain name (e.g., earthlink.net) of visitors. This information is used for various purposes including internal review, to tailor information to individual visitors, and for traffic audits. We also provide this information (as well as information from third-party market researchers) about our users on an aggregated, anonymous basis to our advertisers.

What are cookies and how does NewHomesGuide.com use them?

NewHomesGuide.com places a "cookie" on the browser of a NewHomesGuide.com user's computer to store and sometimes track information about you. A cookie can be used to tell when your computer has contacted a Website; we may also use the information for editorial purposes and for other purposes such as measuring certain traffic patterns. For example, cookies are used to remember informaton such as your new home search criteria, so you don't have to reenter it. We may also use cookies to track your progress and number of entries in some of our promotions and contests. Advertising service vendors that serve ads into our site may also use their own cookies. You may opt-out of the cookies delivered by NewHomesGuide.com by changing the setting on your browser. Please be aware that this will disable all cookies delivered to your browser, not just the ones delivered by NewHomesGuide.com.

How Can I Opt-Out of Online Advertising Cookies?

Some online advertising for NewHomesGuide.com is delivered by various advertising service vendors, who may places cookies on users' hard drives so that their systems can identify your computer. By placing such cookies on your system, they are able, among other things, to determine automatically whether you have seen and/or clicked on a particular advertisement. If you do not want the benefits of advertising cookies, you may opt-out of the cookies by changing the setting on your browser. Please be aware that this will disable all cookies delivered to your browser.

Often our advertisers contract with a third-party service to host their ads. In this case, an ad serving vendor contacts the advertisers' hosting service for a particular advertisement. In that case, an independent cookie may be used by the third-party service. We do not have a mechanism to allow visitors to opt-out of cookies from vendors with whom we do not have a contractual relationship.

Kids under 13

Do not send any information about yourself to us - including information like your name, address or e-mail address. In general, we do not knowingly collect personally identifiable information from children under 13. If, in limited circumstances, we do knowingly collect personally identifiable information from a child under the age of 13, we will do so only with verified parental consent prior to collection. In the event that we learn that we have collected any personal information from a child under the age of 13 without verification of parental consent, we will delete that information from our database as quickly as possible.

Technology on the Internet is developing at a rapid pace, and we need to maintain our flexibility in the online arena. If we need to change our policy in the future, we will post these changes as soon as they go into effect.

Dispute Resolution and Privacy Seals

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

  • Privacy Issues
    Please contact Customer Care for any issues regarding our Privacy Policy or data collection.

Additional Information

This policy is valid for 1 day from the time that it is loaded by a client.

Data Collection

Group "Basic information"

We collect the following information:

  • Click-stream data
  • HTTP protocol elements
  • Search terms

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Website and system administration.
  • Research and development.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Data collected from all Web users: access logs, and search strings (if entered).

Group "Cookies"

We collect the following information:

  • HTTP cookies

This data will be used for the following purposes:

  • Research and development.
  • One-time tailoring.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We use cookies to populate the search fields you've filled out, so you do not need to fill those in again.

More information about cookies used on NewHomesGuide.com can be found in the above section.

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